13 December 2013
During a routine inspection
We found a robust policies and procedures were in place to ensure the safety of both patients and staff.
Patients who used this service gave valid consent to examination and treatment and were given sufficient information to enable them to make informed choices.
We did not look at patient records. We looked at pathways and found care and treatment was planned in a way which intended to ensure people's safety and welfare.
GM CATS had a robust process in place to monitor and evaluate the quality of the service offered to clients. There were up to date policies and procedures in place to ensure the safety of both staff and patients.
We found staff were recruited in an appropriate manner and all checks were completed before the staff member started work with the service.
Staff told us: 'I really enjoy my job; we all work well as a team'. 'I feel really well supported and know I can speak to my manager at any time'.