Background to this inspection
Updated
9 May 2019
The inspection:
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team:
The inspection was carried out by two inspectors on the 9 April 2019.
Service and service type:
27 Stratton Road is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection:
This inspection was announced. We gave the service 24 hours’ notice of our inspection. This was because the location is a small care home for people who can be out during the day. We needed to be sure the registered manager would be available, so we could meet with people and staff.
What we did:
Before our inspection we looked at information we held about the service. This included notifications received from the provider which they are required to send us by law. Before the inspection the provider completed a Provider Information Return. This is a form that asked the provider to give key information about the service, what the service does well and improvements they plan to make.
During our visit we talked and spent time with people who live at 27 Stratton Road. We also observed the care and support people received during our inspection. We spoke with the registered manager, managing director, house manager and two members of staff. We looked at two care plans, medicines administration records, audits, accident and incident forms and other records relating to the management of the service.
Following our site visit we contacted four relatives for feedback about the service and three healthcare professionals.
Updated
9 May 2019
About the service: 27 Stratton Road is a small service for four people with a learning disability. Accommodation is provided in a small semi-detached property in a residential area. People have their own rooms and share a lounge, dining area and kitchen. There is a small garden which is accessible. At the time of our inspection four people were living at the service.
People’s experience of using this service:
The service was developed and designed in line with the guidance Registering the Right Support. Registering the Right Support and other best practice guidance ensures that people who use services can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include choice, control and independence. We found 27 Stratton Road worked to make sure it was run in line with the values that underpin Registering the Right Support and other best practice guidance. People using the service received person-centred support that was appropriate and inclusive for them.
People’s risks had been identified and there were risk management plans in place to give staff guidance on how to provide support. People had detailed care plans which were reviewed regularly.
People were supported by staff who had been recruited safely and worked as a team to provide effective care. People and their relatives told us the staff were "kind and caring" and "lovely".
People received their medicines as prescribed. People could see healthcare professionals when appropriate and needed. People had health action plans which contained good detail on all health needs and how they were to be met.
People were supported to follow their own interests. Activities people enjoyed were recorded in their care plan. People were offered choice and supported to lead their own lives.
Relatives and staff told us the service was managed well. The registered manager was approachable and available to people and staff. People’s feedback was sought regularly to make sure people were happy with their care and support.
The service met the characteristics of Good overall; more information is available in the full report on the CQC website at www.cqc.org.uk
Rating at last inspection: At the last inspection in November 2016 (published in December 2016) we rated the service as Good overall.
Why we inspected: This was a planned inspection based on the date and rating of the previous inspection.
Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our inspection programme. If any concerning information is received, we may inspect sooner.