Our current view of the service
Updated
21 December 2023
Beggars Roost Nursing Home is a care home providing nursing and/or personal care. We assessed Beggars Roost Nursing home between 4 January and 14 February 2024. People had a variety of nursing and care needs such as diabetes, frailty of age, memory loss and conditions affecting people’s physical health and mobility. At the last comprehensive inspection 29 August 2018, the service was rated as good. At this assessment, good standards of care had been maintained. The service was led by an experienced registered manager who knew people well. Management oversight and robust governance processes supported the delivery of safe person-centred care. Risks were managed and people were supported in the least restrictive way to meet their needs and keep them safe. Safeguarding processes protected people from the risk of abuse or harm. Staff were recruited safely and there were enough staff to meet people’s needs. Staff treated people with dignity and respect and involved them as equal partners in their care. People felt safe and well cared for and were happy with the service they received. The home was fully accessible, clean, and well maintained.
People's experience of the service
Updated
21 December 2023
People were supported to have maximum choice and control of their lives. Staff delivered personalised care which reflected people’s needs and wishes. People participated in the planning and review of their care. A person told us they felt informed and empowered to shape the way their care was provided because they had been actively involved in discussions about their health. People felt safe and protected from avoidable harm. Risk management processes promoted people’s independence and reflected personal preferences. A person told us they were able to move around the home and garden freely and safely using a mobility aid, and they valued having this independence. People felt there were enough staff to meet their needs and keep them safe. A person told us the care they received was particularly good. They felt safe and had no concerns at all. They were able to choose what they wanted to do and had good access to family and friends. People said staff were kind and compassionate and treated them with dignity and respect. A person said, “I really was anxious about coming here, but there was no need. It is wonderful. I couldn’t ask for more and the staff are fantastic”.