Background to this inspection
Updated
16 March 2019
The inspection:
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team:
The inspection was conducted by one inspector.
Service and service type:
Summerhouse is a care home registered to accommodate up to 11 people who need support with personal care. The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection:
We did not give notice of our inspection.
What we did:
Before the inspection we reviewed the information we had received about the service, including previous inspection reports and notifications. Notifications are information about specific important events the service is legally required to send to us. We also considered information the provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.
During the inspection we gathered information from:
• Five people using the service.
• Five people’s care records.
• The registered manager.
• Three members of care staff.
• Records of accidents, incidents and complaints.
• Audits and quality assurance reports.
Updated
16 March 2019
About the service:
Summerhouse is a residential care home. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Summerhouse is registered to provide care for up to 11 people, living with mental health needs. At the time of the inspection, there were eight people living at the service.
People’s experience of using this service:
• People told us they liked living at Summerhouse and felt safe. One person said, "It’s a beautiful place, I really like it here, it is great."
• There were enough staff to meet people’s needs and they had been recruited safely. Staff received appropriate training and support to enable them to carry out their role.
• The provider had safeguarding procedures that staff were familiar with. Staff knew how to report concerns and were confident that anything they raised would be taken seriously by management.
• Medicines were managed in accordance with current regulations and guidance. There were systems in place to ensure that medicines had been stored and administered appropriately.
• Quality assurance processes were robust and risks to people and the environment were managed safely. The service was clean and infection control audits ensured that cleaning tasks were maintained.
• People were offered choice at mealtimes and menus contained a variety of nutritious and healthy foods.
• The registered manager and provider carried out regular checks on the quality and safety of the service.
• People were involved in the development of personalised care plans that were reviewed regularly.
• Staff treated people with kindness and compassion. Staff had developed positive relationships with people and knew what was important to them.
• The service met the characteristics of Good in all areas. More information is in the full report.
Rating at last inspection:
The service was rated as Good at the last full comprehensive inspection, the report for which was published on 7 October 2016.
Why we inspected:
This was a planned inspection based on the previous inspection rating.
Follow up:
There is no required follow up to this inspection. However, we will continue to monitor the service and will inspect the service again based on the information we receive.