Aurielle Aesthetics

Updated 16 June 2023

Aurielle Aesthetics operates from:

Fairwater Court,

1 High Street,

Wroughton,

Swindon,

SN4 9JX.

The service registered with the CQC in January 2022. The service is registered for providing the Regulated Activity of Treatment of disease, disorder or injury. They are registered to provide care and treatment to younger adults and older people. The services offered include aesthetics treatments including botulinum toxin (botox) for hyperhidrosis (a condition of abnormal excessive sweating) the treatment of skin conditions such as acne and rosacea and a weight management service including the prescription of weight loss medications. The care and treatment are provided by a Registered Nurse, who is supported by a clinic coordinator and is treating up to 100 patients a month.

The service is open on Tuesdays, Wednesdays and Thursdays from 9 am to 3 pm and on Fridays from 9 am to 5:30 pm. They also offer ad-hock afternoon and evening appointments when needed.

The service’s website is: www.aurielleaesthetics.co.uk

How we inspected this service

We gathered and reviewed information prior to and during the inspection which was obtained from the provider. We asked the provider to return a provider information pack prior to the inspection and we reviewed it before the site visit. We spoke with the registered manager and clinic coordinator during the site visit. We reviewed patient feedback which had been obtained by the service.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Updated 16 June 2023

This service is rated as Good overall. This was the first inspection since their registration in January 2022.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Aurielle Aesthetics as part of our inspection programme.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Aurielle Aesthetics provides a range of non-surgical cosmetic interventions, for example anti-wrinkle injections and dermal fillers which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.

Aurielle Aesthetic is a nurse-led aesthetic medical clinic offering a range of non-surgical cosmetic services, including dermal fillers, cryotherapy, fat dissolving injections. The services provided under the scope of registration are weight loss management, treatment of skin conditions and botulinum toxin for hyperhidrosis (excessive sweating).

The clinic owner is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

• The service provided treatment in a way that kept patients safe and protected them from avoidable harm.
• Patients received effective care and treatment that met their needs.
• Staff dealt with patients with kindness and respect and involved them in decisions about their care.
• Patients could access care and treatment in a timely way.
• The way the practice was led and managed promoted the delivery of high-quality, person-centred care.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Health Care