Bury Lodge Nursing Home

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

People were protected from the risk of harm and abuse. Policies and procedures and staff training supported this. Staff understood their safeguarding reporting and investigation responsibilities. People seemed comfortable around staff and we observed positive and kind interactions.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Learning culture during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe systems, pathways and transitions during this assessment. The score for this quality statement is based on the previous rating for Safe.

There were effective systems, processes and practices to ensure people were safe from the risk of harm and abuse. Safeguarding policies and procedures were in place to protect people from abuse and avoidable harm.

People we spoke with told us they felt safe and were happy with the staff. A relative told us, “Absolutely. They’re very attentive.” Relatives also told us they felt comfortable about raising concerns as staff were very approachable. One relative said, “I believe, under the new manager the service is safe. With this manager I can raise concerns.” Other comments included, “I do believe my sister is safe and very well looked after.”

People benefited from staff that understood and were confident about using the safeguarding and whistleblowing procedure. Staff were aware of how to keep people safe and had received relevant training on safeguarding. The systems within the service supported this. Leaders understood their responsibilities to keep people safe and told us how they put this into practice.

We did not look at Involving people to manage risks during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe environments during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe and effective staffing during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Infection prevention and control during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Medicines optimisation during this assessment. The score for this quality statement is based on the previous rating for Safe.