Bury Lodge Nursing Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

There were effective systems and processes in place to ensure people’s needs were assessed and understood. Care plans were detailed, and person centred. Staff were trained to meet people’s needs.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Care plans provided information about how people wished to receive care and support. The care plans described people’s needs in a range of areas including personal care, and daily living activities. Care plans detailed people’s health needs and how to meet them using recognised tools.

People and their relatives told us they were happy with the care provided. People and their relatives were appropriately engaged in assessing, planning and agreeing the care and support they received.

Staff told us care plans provided information on how to support people and what was important to them and that updates were shared at handovers. Staff we spoke with were knowledgeable about the risks associated with people’s care and treatment and these were frequently reviewed. Staff felt confident with meeting peoples needs and told us they had received training to support them. The registered manager told us how they supported people and maintained contact with health professionals if they had any concerns, or if people would benefit from equipment to assist them with their daily living. They had recently introduced keyworkers to assist updating care plans and sharing information with families.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.