The Care Quality Commission
  • Care Home
  • Care home

Heartwell House Residential Care Home

Overall: Good read more about inspection ratings

32 Shaftesbury Avenue, Leicester, Leicestershire, LE4 5DQ (0116) 266 5484

Provided and run by:
Heartwell Care Ltd

Overview

Latest inspection: 5 May 2022 Report published: 14 June 2022

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Requires improvement

Infection prevention and control

Our infection prevention and control inspections look at how well people using a service are kept safe from the spread of infections.

  • Visitors

    Assured

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  • Shielding

    Assured

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  • Admission

    Assured

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  • Use of PPE

    Assured

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  • Testing

    Assured

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  • Premises

    Somewhat assured

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  • Staffing

    Assured

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  • Policies

    Assured

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Specialisms / services

  • Personal care
  • Accommodation for persons who require nursing or personal care
  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Dementia
  • Eating disorders
  • Learning disabilities
  • Mental health conditions
  • Sensory impairments

Who runs this service

  • Organisation

    Heartwell House Residential Care Home is run by Heartwell Care Ltd

  • Mrs Reene Rosena Prasad
    Registered Manager

  • Mr Ridzwan Ahmad
    Nominated Individual