We carried out a review of the data available to us about Bridgewater Park Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Bridgewater Park Care Home, you can give feedback on this service.
Bridgewater Park Care Home is a care home providing personal care and accommodation for up to 63 people, some of whom may be living with dementia. At the time of the inspection 42 people were living at the service.
People’s experience of using this service and what we found
People were supported to stay safe. There were clear processes in place for managing risk and risk assessments were person centred and reviewed regularly. There was an open culture of learning from accidents and incidents, which were regularly reviewed to identify themes and trends.
There was enough competent staff to care for people safely and staff had the right mix of skills to ensure safe practice. Recruitment systems were robust and ensured the right staff were employed to keep people safe.
Staff followed clear policies and procedures for infection prevention and control and were trained and understood their role and responsibilities for maintaining high standards of cleanliness. The provider had an action plan in place to continue with the planned refurbishment.
Effective safeguarding systems were in place. Safeguarding concerns were managed consistently and promptly. All staff had an awareness and understanding of abuse and felt comfortable raising concerns about their own or other people’s safety.
Medicines were managed safely. People received their medication as required and staff were competent and trained in the administration of medication.
The provider had effective governance systems in place. Risks were identified through audits and action plans were produced that monitored the services performance and used the information to drive improvements.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was requires improvement (published 22 September 2022). At our last inspection we recommended the provider made improvements in refurbishment of the premises, staffing levels and risk management. At this inspection we found the provider had made improvements in these areas.
Why we inspected
We carried out an unannounced inspection of this service on 4 August 2022. We undertook this focused inspection to check the service had followed their action plan and to confirm improvements were made. This report only covers our findings in relation to the Key Questions safe and well-led which contain those improvements.
We looked at infection prevention and control measure under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has changed from requires improvement to good. This is based on the findings at this inspection.
You can read the report from our last inspection, by selecting the ‘all reports’ link for Bridgewater Park Care Home on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.
Bridgewater Park Care Home is a care home providing personal care and accommodation for up to 63 people, some of whom may be living with dementia. At the time of the inspection 47 people were living at the service.
People’s experience of using this service and what we found
The provider had made improvements since the last inspection. Continuous improvement was a focus for the registered manager and the staff team, who used their audits and checks to drive forward improvements.
Whilst improvements had been made in the cleanliness and maintenance of the building, staffing levels, care planning and record keeping, further improvements were required to ensure standards were met, maintained and embedded in practice. We made recommendations about staffing levels, planned refurbishment and risk management.
People and their relatives were happy with the care being provided and told us they felt safe. Staff knew how to report allegations and concerns of abuse and understood their roles clearly and what was expected of them. People’s medicines were managed safely, and safe recruitment and selection processes were in place.
People, staff and relatives were given the opportunity to be involved with the running of the service through meetings and surveys. People gave positive feedback about the food available.
People were supported to have maximum choice and control of their lives and staff supported in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the Care Quality Commissions (CQC) website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was requires improvement (Last report published 21 April 2021). The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions Safe, Effective and Well-Led which contain those requirements.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
You can read the report from our last inspection, by selecting the ‘all reports’ link for Bridgewater Park care Home on our website at www.cqc.org.uk.
We looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.