North Ferriby Nursing Home

Updated 19 February 2021

The inspection

This was a targeted inspection to check in part on a specific concern we had about the safety of windows in the home. As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

An inspector visited the service on 21 January 2021.

Service and service type

North Ferriby Nursing Home is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager, who was also one of the providers, registered with the Care Quality Commission. This means they are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

We gave the service 24 hours' notice of the inspection.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local infection prevention and control team. The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report. We used all of this information to plan our inspection.

During the inspection

We spoke with the registered manager, clinical lead, and estates manager. We looked at records relating to infection prevention and control (IPC). We looked at checks the registered manager undertook to ensure correct IPC processes were followed. We completed a walkabout of the environment to look at window safety; following social distancing measures.

After the inspection

We continued to seek clarification from the provider to validate evidence found.

Updated 19 February 2021

About the service

North Ferriby Nursing Home is a residential care home providing personal and nursing care to 30 people at the time of the inspection. The service can support up to 38 people.

People’s experience of using this service and what we found

We received positive feedback from people about the support provided to them. People felt safe and well cared for and said staff were kind. Relatives were positive about the management of the service and the good standard of care their family member received.

People received their medicines on time and as prescribed. There were enough competent, skilled staff to keep people safe from avoidable harm and the risk of abuse.

Staff's knowledge of the people they supported was good and they were able to tell us about the risks associated with peoples care and how to minimise these.

Staff received suitable training and support to enable them to carry out their role. Appropriate recruitment procedures were in place to ensure staff were suitable to work in this service.

Staff consulted with people about their care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interest; the policies and systems in the service supported this practice.

Staff assessed people’s needs and provided appropriate care and support. Staff were caring and helped people to maintain their independence. They respected people as individuals.

People, staff and relatives told us the service was well led. The registered manager had systems in place to monitor the quality of the service and made improvements where necessary.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 15 March 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.