We carried out a review of the data available to us about Moorlands Residential Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Moorlands Residential Home, you can give feedback on this service.
Moorlands Residential Home is registered to provide accommodation and personal care to up to 16 people. The home specialises in the care of older people. At the time of this inspection there were 14 people living at the home.
People’s experience of using this service and what we found
People were happy with the care they received and complimentary about the staff who supported them.
Some areas of the building would benefit from refurbishment and the new providers had begun to make improvements.
People felt safe at the home and looked relaxed and comfortable in their environment. People received their medicines safely from staff who had received specific training to carry out the task.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were able to follow their own routines and make decisions about their day to day care and support. Care was personalised to each individual and staff respected people’s choices.
People’s privacy and dignity were promoted. Each person had a single room where they could see visitors or spend time in private.
There were enough staff to support people with their physical needs but at the time of the inspection there were limited opportunities for people to take part in activities. A new activity worker had been recruited and was due to start work shortly.
Staff worked with healthcare professionals to make sure people received care and treatment which met their individual needs.
The provider had systems in place which monitored standards of care within the home. This included audits, meetings and satisfaction surveys. This helped to make sure ongoing improvements were implemented.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered to the provider Ritzi Care Homes Ltd with us on 7 October 2021 and this is the first inspection.
The last rating for the service under the previous provider was Good, published on 27 February 2020.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.