We carried out a review of the data available to us about Network Healthcare on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Network Healthcare, you can give feedback on this service.
Network Healthcare provides personal care to people living in a ‘supported living’ setting, so they can live as independently as possible. The service is registered to support younger adults living with learning disabilities, autism, mental health diagnoses, sensory impairment and associated physical disabilities. At the time of the inspection there were two people using the service who received personal care at their own individual homes.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
Network Healthcare was able to demonstrate how they were meeting all of the underpinning principles of Right support, right care, right culture.
Right Support
¿ Staff supported people to have the maximum possible choice, control and independence to enable control over their own lives.
¿ Staff focused on people’s strengths and promoted what they could do, so people had a fulfilling and meaningful everyday life.
¿ Staff supported people to make decisions following best practice in decision-making and communicated with people in ways that met their needs.
¿ Staff supported people with their medicines in a way that promoted their independence and achieved the best possible health outcomes.
¿ Staff supported people to play an active role in maintaining their own health and wellbeing.
Right Care
¿ People received kind and compassionate care. Staff protected and respected people’s privacy and dignity. They understood and responded to their individual needs.
¿Staff understood how to protect people from poor care and abuse. Staff had training about how to recognise and report abuse and they knew how to apply it.
¿ Staff were knowledgeable about and committed to using techniques that promoted the reduction in restrictive practice.
¿T he service had enough appropriately skilled staff to meet people’s needs and keep them safe.
¿ People could communicate with staff and understand information given to them because staff supported them consistently and understood their individual communication needs.
Right Culture
¿ People led inclusive and empowered lives because of the ethos, values, attitudes and behaviours of the management and staff.
¿ People received good quality care, support and treatment because trained staff and specialists could meet their needs and wishes.
¿ People were supported by staff who understood best practice in relation to the wide range of strengths, impairments or sensitivities people with a learning disability and/or autistic people may have. This meant people received compassionate and empowering care that was tailored to their needs.
¿ Staff knew and understood people well and were responsive, supporting their aspirations to live a quality life of their choosing.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
We undertook this inspection to assess that the service is applying the principles of Right support right care right culture.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.