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The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.

Alphington Lodge Residential Home

  • 1 St Michaels Close, Alphington, Exeter, Devon, EX2 8XH

Type of service
Care home without nursing

Specialisms/services
Accommodation for persons who require nursing or personal care, Caring for adults over 65 yrs

Local Authority Area
Devon

We are carrying out an inspection to see whether improvements we required at Alphington Lodge Residential Home have been put in place. We will publish a report when our check is complete.

These are the results of our most recent checks showing whether this care service is meeting each of the standards that the government says you have the right to expect.

See key to icons
Standards you have the right to expect

1
Treating people with respect and involving them in their care
OverallRed CrossEnforcement
action

  • People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)
    Enforcement action taken

    Our latest inspection of this standard was:

    on 3 December 2013 during a routine inspection

    See our inspector's full report about this standard published 5 February 2014

  • Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)
    Meeting this standard

    As part of our planning for routine inspection of 3 December 2013 , our inspector reviewed the information in our central database and concluded that no inspection of this standard was required.

    Our previous check of this standard was based on declarations and evidence given by this care service when they registered with CQC on 27 September 2010.

2
Providing care, treatment and support that meets people's needs
OverallRed CrossEnforcement
action

  • People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)
    Enforcement action taken

    Our latest inspection of this standard was:

    on 3 December 2013 during a routine inspection

    See our inspector's full report about this standard published 5 February 2014

  • Food and drink should meet people's individual dietary needs (outcome 5)
    Meeting this standard

    As part of our planning for routine inspection of 3 December 2013 , our inspector reviewed the information in our central database and concluded that no inspection of this standard was required.

    Our previous check of this standard was based on declarations and evidence given by this care service when they registered with CQC on 27 September 2010.

  • People should get safe and coordinated care when they move between different services (outcome 6)
    Meeting this standard

    As part of our planning for routine inspection of 3 December 2013 , our inspector reviewed the information in our central database and concluded that no inspection of this standard was required.

    Our previous check of this standard was based on declarations and evidence given by this care service when they registered with CQC on 27 September 2010.

3
Caring for people safely and protecting them from harm
OverallGrey CrossImprovements
required

4
Staffing
OverallGrey CrossImprovements
required

5
Quality and suitability of management
OverallGrey CrossImprovements
required

Inspection Reports

Carried out on 3 December 2013 during a routine inspection
Download report:  
131.43 KB
Carried out on 19 June 2013 during a routine inspection
Download report:  
121.55 KB
Carried out on 22 February 2013 during an inspection in response to concerns
Download report:  
92.96 KB
Carried out on 27 November 2012 during a routine inspection
Download report:  
95.89 KB
Carried out on 8 August 2012 during a check to make sure that the improvements required had been made
Carried out on 29 March 2012 during a check to make sure that the improvements required had been made
Download report:  
75.54 KB
Carried out on 5 October 2011 during an inspection in response to concerns

Reports under our old system of regulation (including those from before CQC was created)
Alternative Formats Logo
Need this report in a different format?

Contact us or call 03000 616161 to request a summary of the latest inspection report for this service in Easy to Read, Braille, BSL or other alternative formats.

What our icons mean

All standards were being met when we inspected the service. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
At least one standard in this area was not being met when we inspected the service and we required improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.


What does a grey cross mean

At least one standard in this area was not being met when we inspected the service and we required improvements.

What happens next
The service will tell us how it is making improvements. Once we are happy that the improvements have been made, we will update our judgement to show a green tick. Other times, we may have to carry out a 'follow-up' inspection to check improvements.


How can I get more information
Our inspector's report will give you more information about why the service received a grey cross. You can also contact the service directly or visit its website for more details on any improvements it has made.



What does a red cross mean

At least one standard was not being met when we inspected the service and we took enforcement action.

What happens next
The type of enforcement action we take depends on the seriousness of our inspector's findings, and the service must make improvements before we update the judgement on our website.


How can I get more information
Our inspector's report will give you more information about why the service received a red cross. You can also contact the service directly or visit its website for more details on any improvements it has made.