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The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.

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The Firs Care Home with Nursing

  • 90 Glass House Hill, Codnor, DE5 9QT

Type of service
Care home with nursing, Care home without nursing

Specialisms/services
Dementia, Diagnostic and/or screening services, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairments, Caring for adults under 65 yrs, Caring for adults over 65 yrs

Local Authority Area
Derbyshire

Standards you have the right to expect These are the results of our most recent checks showing whether this care service is meeting each of the standards that the government says you have the right to expect.

1
Standards of treating people with respect and involving them in their care
OverallGrey CrossImprovements
required

  • Our latest check
    People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)
    Meeting this standard

    On 9th May 2011 we checked this standard and found that this care service was meeting it.

    Our judgement was: People are involved as far as possible in making decisions about their care, and their privacy and dignity are respected.

    See our inspector's full report about this standard from 9th May 2011

  • Our latest check
    Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)
    Improvements required

    On 9th May 2011 we checked this standard and found that this care service was not meeting it and we required improvements.

    Our judgement was: There was no evidence to support that peoples’ capacity to consent to their care and treatment was routinely being assessed.

    See our inspector's full report about this standard from 9th May 2011

2
Standards of providing care, treatment and support that meets people's needs
OverallGreen Tick

  • Our latest check
    People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)
    Meeting this standard

    On 9th May 2011 we checked this standard and found that this care service was meeting it.

    Our judgement was: People receive care that meets their needs and personal preferences.

    See our inspector's full report about this standard from 9th May 2011

  • Our latest check
    Food and drink should meet people's individual dietary needs (outcome 5)
    Meeting this standard

    On 9th May 2011 we checked this standard and found that this care service was meeting it.

    Our judgement was: People have sufficient and appropriate support to ensure they have the food And drink they need.

    See our inspector's full report about this standard from 9th May 2011

  • Our latest check
    People should get safe and coordinated care when they move between different services (outcome 6)
    Meeting this standard

    On 9th May 2011 we checked this standard and found that this care service was meeting it.

    Our judgement was: There is good cooperation with other providers to ensure that people’s needs are met.

    See our inspector's full report about this standard from 9th May 2011

3
Standards of caring for people safely and protecting them from harm
OverallGrey CrossImprovements
required

  • Our latest check
    People should be protected from abuse and staff should respect their human rights (outcome 7)
    Meeting this standard

    On 9th May 2011 we checked this standard and found that this care service was meeting it.

    Our judgement was: People are protected from abuse by the systems in place however staff may benefit from improved formal training in abuse.

    See our inspector's full report about this standard from 9th May 2011

  • Our latest check
    People should be cared for in a clean environment and protected from the risk of infection (outcome 8)
    Meeting this standard

    On 9th May 2011 we checked this standard and found that this care service was meeting it.

    Our judgement was: People are protected against risks of infection by staff awareness and the systems in place.

    See our inspector's full report about this standard from 9th May 2011

  • Our latest check
    People should be given the medicines they need when they need them, and in a safe way (outcome 9)
    Improvements required

    On 9th May 2011 we checked this standard and found that this care service was not meeting it and we required improvements.

    Our judgement was: Effective procedures are not in place to ensure people received their medications in a safe and consistent manner.

    See our inspector's full report about this standard from 9th May 2011

  • Our latest check
    People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)
    Meeting this standard

    On 9th May 2011 we checked this standard and found that this care service was meeting it.

    Our judgement was: The home provides a safe environment fore people to live in with systems in place to ensure standards are maintained.

    See our inspector's full report about this standard from 9th May 2011

  • Our latest check
    People should be safe from harm from unsafe or unsuitable equipment (outcome 11)
    Meeting this standard

    On 9th May 2011 we checked this standard and found that this care service was meeting it.

    Our judgement was: There was suitable equipment available in the home to ensure peoples’ needs were met.

    See our inspector's full report about this standard from 9th May 2011

4
Standards of staffing
OverallGreen Tick

  • Our latest check
    People should be cared for by staff who are properly qualified and able to do their job (outcome 12)
    Meeting this standard

    On 9th May 2011 we checked this standard and found that this care service was meeting it.

    Our judgement was: There are recruitment procedures in place to ensure that staff are suitable to work with vulnerable adults.

    See our inspector's full report about this standard from 9th May 2011

  • Our latest check
    There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)
    Meeting this standard

    On 9th May 2011 we checked this standard and found that this care service was meeting it.

    Our judgement was: Staffing levels at the home can meet people’s basic needs but delays in receiving care are sometimes experienced.

    See our inspector's full report about this standard from 9th May 2011

  • Our latest check
    Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)
    Meeting this standard

    On 9th May 2011 we checked this standard and found that this care service was meeting it.

    Our judgement was: Staff were receiving training and support however gaps in training delivery could compromise the competency of staff to safely deliver care.

    See our inspector's full report about this standard from 9th May 2011

5
Standards of quality and suitability of management
OverallGrey CrossImprovements
required

  • Our latest check
    The service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)
    Meeting this standard

    On 9th May 2011 we checked this standard and found that this care service was meeting it.

    Our judgement was: The quality of the service is monitored and peoples’ views are sought regularly.

    See our inspector's full report about this standard from 9th May 2011

  • Our latest check
    People should have their complaints listened to and acted on properly (outcome 17)
    Meeting this standard

    On 9th May 2011 we checked this standard and found that this care service was meeting it.

    Our judgement was: People felt confident to raise concerns at the home and suitable actions are taken however the recording of complaints is not consistently completed.

    See our inspector's full report about this standard from 9th May 2011

  • Our latest check
    People's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)
    Improvements required

    On 9th May 2011 we checked this standard and found that this care service was not meeting it and we required improvements.

    Our judgement was: Peoples’ personal information was not always being confidentially protected as required by the Data Protection Act 1998.

    See our inspector's full report about this standard from 9th May 2011

Key to our latest checks on standards
Green Tick
All standards were being met when we last checked. (If this service has not had a CQC inspection since it registered with us, our check may be based on our assessment of declarations and evidence supplied by the service itself.)
Grey Cross
At least one standard in this area was not being met when we last checked and we required improvements.
Red Cross
At least one standard in this area was not being met when we last checked and we have taken enforcement action.

History of checks and inspections

Reviews of compliance

As well as the results of our most recent checks on each standard (which you can see above), you can also look at a complete history of all our checks. We call these Reviews of Compliance.

NB - We may do checks on a routine basis, as a result of concerns or to see whether improvements we have asked for previously have been made. Reports do not always look at every standard. It may take up to two weeks after the report is completed for it to be published here.


Reports under our old system of regulation (including those from before CQC was created)
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Need this report in a different format?

Email us or call 03000 616161 to request a summary of the latest inspection report for this service in Easy to Read, Braille, BSL or other alternative formats.

What people have told us about this care service

Date written: 9th May 2011

People spoke positively about the staff; they generally knew their names and said they were kind.

People we spoke with told us they often experienced some delays in getting assistance when they needed it.

All of the people we spoke to told us the food at the home was good and that there was always choices and alternatives available.