• Care Home
  • Care home

Jack Simpson House

Overall: Good read more about inspection ratings

North Street, Heavitree, Exeter, Devon, EX1 2RH (01392) 686486

Provided and run by:
Highlands Borders Care Home Limited

Important: The provider of this service changed. See old profile

Report from 5 December 2023 assessment

On this page

Effective

Good

Updated 5 January 2024

Staff knew how to respond to people’s specific health and social care needs. For example, recognising changes in a person’s physical health. Staff were able to speak confidently about the care they delivered and understood how they contributed to people’s health and well-being. People were supported to see appropriate health and social care professionals when they needed to meet their healthcare needs. We saw evidence of health and social care professionals’ involvement in people’s individual care on an ongoing and timely basis. For example, GPs, community nurses and social workers. These records demonstrated how staff recognised changes in people’s needs and ensured other health and social care professionals were involved to encourage health promotion.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Assessing needs

Score: 3

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

Delivering evidence-based care and treatment

Score: 3

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

How staff, teams and services work together

Score: 3

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

Supporting people to live healthier lives

Score: 3

Staff were able to speak confidently about the care they delivered and understood how they contributed to people’s health and well-being.

Staff knew how to respond to people’s specific health and social care needs. For example, recognising changes in a person’s physical health.

People were supported to see appropriate health and social care professionals when they needed to meet their healthcare needs. We saw evidence of health and social care professionals’ involvement in people’s individual care on an ongoing and timely basis. For example, GPs, community nurses and social workers. These records demonstrated how staff recognised changes in people’s needs and ensured other health and social care professionals were involved to encourage health promotion.

Monitoring and improving outcomes

Score: 3

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.