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Archived: Alabaré Christian Care and Support

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All reports

Inspection report

Date of Inspection: 2 May 2013
Date of Publication: 23 May 2013
Inspection Report published 23 May 2013 PDF | 74.57 KB

Overview

Inspection carried out on 2 May 2013

During a routine inspection

The people we met and talked with were positive about the staff and the way they were supported by them. They told us "they help me live at home and keep an eye on me."

The manager told us "I meet with all my senior staff every week and we talk about every one we care for. I think it’s important I know what’s going on in the service."

We asked people about the care and support that they received. People told us “I try to look after myself and they help me. I go to a lot of their events so I feel I know them well. It’s a very good service."

The manager told us the support people received from staff was often activity bases rather than personal care. The manager said "we tend to remind people to have showers than actually assist them.”

We saw that the manager monitored and analysed the levels of accidents, incidents and complaints to ensure people who lived in their own home were safe.