Honeywood House Nursing Home

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

People were enabled to make day to day decisions and remained in control of their care and support. Staff respected people and ensured they could choose how and where they wished to spend their time. Visitors were welcomed to the service at a time to suit their loved one. People has access to equipment to enable them to be as independent as possible.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

People were supported to retain as much independence as possible. Staff made sure to offer equipment, such as, adapted crockery so people could remain independent when eating and drinking. Where people required equipment for their mobility, specialised wheelchairs were prescribed by healthcare professionals for people’s comfort and safely. There was a range of stand aids at the service, for example, a mini-lift and a full body hoist. Staff would support people with different aids depending on how they were feeling on that day. People's care records guided staff on what equipment to offer to help people retain independence and control.

Staff gave examples of how they promoted people’s independence daily. A staff member said, “It’s about keeping people's skills base, if they can do something for themselves, we let them do it. Some people might be able to wash their top half but not their lower half or legs, we assist as needed. Some people might need help to put toothpaste on the brush. We fill in the gaps for things they have trouble with so they can keep a level of independence.”

People told us they could make everyday decisions, so care and support was delivered in a way which suited them. Staff respected what people could do for themselves but supported them when needed. A person told us, “It depends on what I ask, I want to be downstairs and I know they are trying to save me from falling over so they help me with the wheelchair. If I can walk to the loo, they let me walk with my zimmer frame.” During our visit we saw people going on a trip out to the local garden centre, people went out usually twice a week and were able to welcome visitors when they wished.

There was a range of planned activities for people to join if they wished, if not, staff would spend one to one time with them. We observed a person enjoyed watching the ballet with a staff member, whilst other people joined in with a sing-a-long and exercises in the other room. In the afternoon a quiz took place, most people and most staff took part, we observed a relaxed and jovial atmosphere. People gave their ideas and feedback about activities during resident and relative meetings.

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.