Cedardale Residential Home

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Cedardale is a residential care home without nursing, providing accommodation and personal care to up to 29 people. At the time of our inspection there were 25 people living in the service. The service provided care for people with a variety of needs including people who were living with dementia. We carried out our on-site assessment on 10 January 2024, off site activity started on 03 January 2024 and ended on 12 January 2024. This assessment was carried out following concerns that were raised by the commissioning team from the local authority following an unannounced visit. We assessed eight quality statements including Safeguarding; Involving people to manage risks; Safe environments; Safe and effective staffing; Medicines optimisation; Independence, choice and control; Equality in experience and outcomes; Governance, management and sustainability. We found that improvements had been made by the manager following the visit from the commissioning team and the quality statements assessed were rated as Good.

People's experience of this service

Feedback from people and relatives was overwhelmingly positive. People told us they liked living in Cedardale and felt safe living in the service. People and their relatives had nothing but praise for the staff and used words such as, wonderful; caring; friendly and lots of fun. People told us they thought there were enough staff to provide their care and if they needed assistance they did not have to wait long. People told us staff knew what they were doing and thought they were well trained.