Public Engagement Strategy

Published: 21 June 2023 Page last updated: 21 June 2023

Our Public Engagement Strategy sets out how we plan to engage with people who use services, their families and unpaid carers, and organisations who represent them throughout our work.

The new strategy supports our organisational strategy published in 2021 and sets out how we will listen, inform and involve people and work in partnership with the organisations that represent people.


Read our Public Engagement Strategy 2023 – 2026


Previous documents

Public Engagement Strategy 2017-21

Public Engagement Strategy 2015-16 (National Archives)