The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.
Inpatient survey 2012
This survey looked at the experiences of over 64,500 people who were admitted to an NHS hospital in 2012.
Eligibility and participation
- Participants: 64,505
- Response rate: 51 per cent
- Age range: 16 years and older
- Time period: September 2012 to January 2013
- Eligibility: Patients aged 16 years or older, with at least one overnight stay between June to August 2012.
- Exclusions: Patients treated for maternity or psychiatric reasons, patients admitted for planned termination of pregnancy, day case patients, private patients (non-NHS).
Results for England
Read the National summary which describes all of our findings for England as a whole.
The results tables include comparisons with findings from the 2011 survey and identify statistically significant changes.
Results for NHS trusts
These results show how trusts performed on questions that could be scored in each area covered by the questionnaire.
The technique used to analyse these results allows us to identify which trusts we can confidently say performed 'better', 'worse' or 'about the same'.
For detailed information on how we scored the NHS trusts, please read the technical document below.
Each trust was also provided with a benchmark report on its scores in the survey. The reports benchmark the trust’s performance against all other trusts and identify areas for improvement.
The information in the benchmark reports provide more detail about the data contained on our NHS trust pages.
Download these reports at NHS Surveys.
Pre-release access list
You can find a list of individuals that had access to the results of the survey prior to publication below.
The results will be used by NHS trusts to improve their performance and to understand their patients’ experiences and for regulatory, compliance and monitoring activities.
How will the results be used?
We will use the results to inform our activities around registering and inspecting health care services.
NHS trusts will use the results to improve their own performance and to understand their patients’ experiences.