Care Quality Commission Logo

The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at


We co-ordinate surveys to collect feedback on the experiences of people using a range of health care services provided by the NHS.

The results are used in a range of ways, including the assessment of NHS performance as well as in regulatory activities such as registration, monitoring ongoing compliance and reviews.

Inpatient survey 2013

This survey gathered the experiences of over 62,00 people who were admitted to hospital with at least one overnight stay.

Maternity services survey 2013

This survey collected the experiences of over 23,000 women who had a live birth between January - March 2013.

Community mental health survey 2013

This survey collected information from over 13,000 people who received community mental health services in 2012.

Accident and emergency 2012

This survey collected the experiences of almost 46,000 patients who had received care from an accident and emergency department at the beginning of 2012.

Outpatient survey 2011

This survey collected patients' experiences of their most recent visit to an outpatient department.