Assessing quality and performance
Factual accuracy check
When we have checked the quality of the draft assessment report, we will send it to you to review.
This guidance is about our new type of assessment. If we have not contacted you to tell you your assessment follows our new process, you'll need to follow the factual accuracy check guidance for our existing assessment process instead.
We will ask you to check the factual accuracy and completeness of the information we have used to reach our judgements and ratings, where applicable.
The factual accuracy checking process allows you to tell us:
- where information is factually incorrect
- where our evidence in the report may be incomplete
The factual accuracy process gives assessment teams and providers the opportunity to ensure they consider all relevant information that will form the basis of our judgements.
Assessment teams base their judgements, scores and ratings on all the available evidence, using their professional judgement and our scoring model. The assessment report does not need to reference all the evidence but it should include the best evidence to support our judgements.