The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.
Notifications for non-NHS trust providers
All adult social care, independent healthcare, primary dental care and independent ambulance providers must notify us under the Health and Social Care Act 2008 (HSCA) about a number of changes, events and incidents affecting their service or the people who use it.
This includes ex-NHS community interest companies (CICs) and, from April 2013, primary medical service providers.
Are you a GP?
If you're a manager or provider of primary medical services, you need to read the Notifications for GP providers page instead.
The regulations about notifications changed from 18 June 2012.
The law requires registered persons use the forms provided by us to submit notifications within certain timescales.
You can find out more about statutory notifications under the HSCA in our essential standards document.
We have produced a table showing the required notifications, the HSCA regulations they fall under and the essential standards outcomes they relate to.
Who do I send the notifications to?
We have produced guidance that explains when you must submit notifications, and how you should send them to us.
Notifications of the death or absence of people detained, or liable to be detained, under the Mental Health Act 1983 (MHA) are dealt with under a separate process.
Find out more about making Mental Health Act notifications.
The forms make clear the information you must submit but also ask for additional details to help us understand what has happened and how you responded to it.
If you provide this additional information, it will help us decide whether you handled the event correctly and are continuing to comply with the essential standards without having to visit or contact you.
When you notify us of a change to your statement of purpose, you must also send us a revised copy. The easiest way to do this is using our template, which comes in four parts.
We have produced guidance and a four-part template you can use to amend your statement of purpose.
This includes contact and other details for the provider, including the 'address for service' (the one we use to send you notices and documents).
This describes the provider’s aims and objectives in providing the service.
This is for details of the locations where regulated activities are provided or provided from, the services provided, and the kinds of health or social care needs that the service meets. The template uses the same service user groups that are used in our application forms to show the needs the service meets. You should complete a separate part 3 for each of your locations.
This is for details of the registered managers working for the service. It includes the address for service for the manager. You should complete a separate part 4 for each of your managers.
You do not have to use our statement of purpose template, but using it will help you to make sure that your statement includes all of the information the law requires.
The forms are ‘protected’ Word documents. You can move from section to section by pressing your ‘return’, ‘tab’, 'page up', 'page down' and arrow keys, or by using your mouse.
You can put crosses in check boxes by pressing your spacebar when they’re selected or by clicking with your mouse.
You should email completed forms to us at HSCA_notifications@cqc.org.uk.