CQC provider portal

Page last updated: 18 March 2024
Categories
Organisations we regulate

We are developing a new CQC portal.

Sign up to use our new portal now. You can only use our old portal to view and download data.

New CQC provider portal

You must create a new account to use this portal

Create your account on the new CQC provider portal

To create your account you must have a unique email address that only you use. This should be, for example, ‘firstname.lastname@provider.co.uk’ rather than ‘manager@’, ‘info@’ ‘contact@’.

We will send you a verification code as part of the process.

Once you have created your account:

Sign in to use the new portal.

Contact providerportalqueries@cqc.org.uk if you have difficulty creating your account or signing in to the new portal.

If you used our old portal

Your existing account will not transfer to the new portal automatically. You must register on the new portal.

What you can do on the new portal

Notifications and registration

Notifications

  • Allegations of abuse (safeguarding)  (SN18)
  • Death of a detained mental health patient  (SN17)
  • Death of a person using the service  (SN16)
  • Events that stop a service running safely and properly  (SN 18)
  • Outcome of an application to deprive a person of their liberty (DoLS) (SN 18)
  • Police involvement in an incident  (SN 18)
  • Serious injury to a person using the service (SN 18).   

You can also submit forms by email. See information about notifications.  

Registration

  • Register as a new provider
  • Cancel your provider registration

Using our old portal

Until 31 March 2024 you can use the existing portal to view your data but not make any changes or submissions. Your historic data will not transfer to our new portal. You will need to download your data if you want to keep a record.

How to download data

To download your submitted applications, notification or certificates:

  1. Log in to the existing portal
  2. Go to “History”, in the top right of the homepage
  3. Select 'Update history' so all items display
  4. Find the item you want, this list could extend to many pages but is in date order
  5. Open the PDF version of the item
  6. Save the PDF– you can select a specific folder or it will save to your download folder

Log in to view and download data on our old portal

Log in