Well-led: outstanding

By well-led, we mean that the leadership, management and governance of the organisation assures the delivery of high-quality and person-centred care, supports learning and innovation, and promotes an open and fair culture.

Characteristics of services we would rate as outstanding in this area

There are key characteristics that make leadership of the service exceptional and distinctive.

The leadership, governance and culture are used to drive and improve high-quality, person-centre care.