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Surveys

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We use surveys to collect feedback on the experiences of people using a range of NHS healthcare services.

The results contribute to assessments of NHS performance and we also use them for regulatory activities such as registration, monitoring ongoing compliance and reviews.

Maternity services survey 2015

Read the results of our survey looking at the experiences of people receiving maternity services.


Trends in the Adult Inpatient Survey 2005-2014

This analysis looks at the experiences of people receiving adult inpatient services over a ten year period.


Community mental health survey 2015

This survey gathered information from over 13,000 people who received community mental health services.


Children and young people's survey 2014

This is the first national children’s survey conducted by CQC. It represents the experiences of nearly 19,000 children and young people who received inpatient or day case care in 2014


Inpatient survey 2014

This survey looked at the experiences of over 59,000 people who were admitted to an NHS hospital in 2014.


Accident and emergency survey 2014

This survey collected information on the experiences of almost 40,000 patients who had received care from an accident and emergency department at the beginning of 2014.


Ambulance survey of Hear and Treat callers 2013/14

This survey looked at the experiences of over 2,900 people who called an ambulance service in December 2013 and January 2014.


Outpatient survey 2011

This survey collected patients' experiences of their most recent visit to an outpatient department.


Where to find data

Results of the latest NHS Patient Surveys are published here on the CQC website. Each survey page shows England level results and provides access to trust level results and results of earlier surveys.

Materials supporting delivery of surveys, including instruction manuals can be found on www.nhssurveys.org. Results of earlier surveys are also archived on this site (both England level and trust level results).

A guide providing more detail on the strengths of the different statistics we publish is available here. However if you are unable to find materials you are looking for, please contact patient.survey@cqc.org.uk.

Statistics: Finding survey results PDF | 145.1 KB

Where to find survey materials

You can find materials used for the surveys (such as questionnaires, instruction manuals detailing how to carry out the surveys and letters sent to patients, etc) on the NHS surveys website. Materials for current surveys are available under the 'national surveys' tab, and materials for previous surveys can then be found by scrolling down to 'previous surveys'. On this site you can also find other publications such as development and methodological reports.

 

Last updated:
26 April 2016