You are here

Step-by-step guide to applying as a new registered manager

  • Organisations we regulate

Your application for registration as a new manager will follow a series of checks and processes to determine your eligibility and suitability for the care you will be providing.

To ensure your application is processed without delays or to prevent possible rejection, follow the step-by-step guide and make sure you supply all the necessary forms and documents.

Our guidance on registered manager applications explains more about what you need to do.

Registered manager application guidance PDF | 145.87 KB

Step 1: Apply for a Disclosure and Barring Service (DBS) check

As part of your application, you will need to enclose a DBS (formerly CRB) disclosure number with your forms. Therefore, in order to complete the process as quickly as possible, obtaining a DBS check should be the first action you take.

Find out how to Apply for DBS checks.

Step 2: Obtain references

We will need you to give details of your employment history, contact details for your GP and a professional referee (which should be your last employer).

We no longer require applicants to send in a medical and a professional reference as part of their application.

We also ask you to make a declaration that you are medically fit to carry out the role you are applying to be registered for. We take this declaration seriously, and if it is found not to be honest, this will have an impact on our decision to register you.

For your GP, we will need their name as well as the name, address and phone number of the surgery where they work. For your professional referee, we will need all the details above as well as an email address.

Step 3: Complete your application form

You must make sure you download a new copy of the form from our website to ensure you are completing the latest version. We updated the form at the beginning of July 2011 and no longer accept applications that are made using previous versions of the form.

There is also a supplementary section to the form for managers where more than one location is included in the application. You will need to use one copy of this section for each additional location.

If the need for this application arose because somebody has retired, resigned or stepped down from the role then that person will also need to cancel their registration as he or she will remain legally responsible for the services until they do so. He or she should apply using the form to cancel all of a manager’s regulated activities.

Step 4: Review the checklist before submitting application

Before you submit your application, review our checklist the How to apply page. It's important to make sure you've included all the required information with your application or it will be rejected.

Step 5: Submit your application along with the provider application (if applicable)

Once you have received the green copy of your DBS check and completed your application form, you are ready to submit to us.

If you are applying as a new registered manager as part of a new provider application, you should submit all the forms together.


Send all your forms to us using email wherever possible.


The largest email size we are able to receive is 10MB. If your email exceeds this size when you have attached the necessary documents, you should split it into more than one email. In this case, we would ask that you clearly indicate in the subject line: the provider name, the type of application and the number of emails being sent.

For example:

Oxtown Care Limited new manager application 1/2
Oxtown Care Limited new manager application 2/2


If you are unable to submit your application electronically, please send it to:

CQC HSCA Registration
Newcastle upon Tyne

More information: Common application errors

Before you submit, check the details of the most Common errors we have found on applications.

What happens next? – How your application is handled

Once you have submitted your application, we will process it and make a decision.

During this time, if you want to make changes to your application, you can find help on this page along with details about how we process and reach a decision on your application.

Read more in What happens after I've submitted my application?

Get help with your application

Last updated:
22 July 2014