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Concerns about care?

Find out who you can talk to if you are concerned about a health or social care service.


General enquiries

You can contact us at our England based National Customer Service Centre:
Telephone: 03000 616161
Fax: 03000 616171

Or write to us

CQC National Customer Service Centre
Newcastle upon Tyne


Report a concern

If you're concerned about the quality of care, tell us. If someone is in danger you should contact the police immediately.

As a member of the public

Older woman sitting in front of laptopFind out who to contact if you have concerns about care.

As a member of staff at a service we regulate

Doctor talking to another member of staffFind out how to raise concerns about a care service you work for.



To help you find out how to make a complaint select from the following options: