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Apply as a new provider

  • Organisations we regulate

If you need to apply for registration as a new provider of care, this guide explains what you'll need to do.

You may need to apply because you’re starting a new service that will be regulated by us (a care home, hospital, dental surgery, GP practice or home care agency, for example) or it may be because of a change in the legal entity running existing services.

If you are a new provider of NHS health care services, you can apply for registration and Monitor's provider licence at the same time. Find out more in Joint licensing and registration.

Before you start...

You will need to be clear about the application you are making and have all of the required information ready. You will need to understand the requirements of the legislation and be able to explain and evidence how you will comply with them.

You, your nominated individual and proposed registered manager (if you have them) will need to be prepared to attend interviews and to answer questions and your buildings must be ready when the inspector undertakes the registration site visit.

As well as the general preparation, there are specific pieces of information, like Disclosure and Barring Service checks, counter-signed by CQC, which you must have obtained before you can submit your application. Compiling this information can take weeks to organise and you should factor this into your planning from the outset.

It takes time for a reason…

Being a provider of care is a serious business and our application process reflects this.

If we agree to register you, you will have responsibility for people’s health and wellbeing so it’s important we are satisfied you are suitably prepared and will be able to meet the relevant legislation.

We also have to establish that applicants will provide services that are safe, effective, caring, responsive to people’s needs and well-led.

For us to be sure about this, we have to ask for a lot of information and we need time to assess that information thoroughly.

How long will it take to apply?

Filling in the main form could, in some circumstances, take as much as seven or eight hours – a full working day. It’s likely to take at least two hours.

Additionally, as we say above, some of the preparation work may take several weeks. Here are some examples:

What do I need to do?

How long will it take?

Write a statement of purpose Two to three hours but possibly several days to prepare
Carry out criminal record checks In most cases four to six weeks
Make sure premises are ready It will depend on your premises but possibly several weeks

2. Criminal record checks

Last updated:
23 September 2015