Find out how we will assess care services in 2009/10
23 June 2009
Our new report describes how we will assess health and adult social care services over the next year.
We will assess quality across the care sector as we move towards a single registration system for care providers in 2010.
We will carry out three types of review:
- periodic reviews of commissioners;
- periodic reviews of providers;
- special reviews and studies, including an overarching State of health and social care annual report.
The term ‘review' refers to our assessment of the quality of a service or the impact of commissioned services. We use the information we have about services and include the views of people who use those services.
Our reviews involve:
- assessing how organisations have performed against key measures of quality to deliver the right outcomes for people;
- encouraging organisations to improve their services and provide value for money;
- making information about the quality and safety of services available to the public and people who use services, so that they can make better informed decisions about health and adult social care.
If a service is performing poorly, we will work with commissioners, providers and other bodies to ensure the service improves. We will also recognise good practice if a service is performing well.
Our approach is influenced by the people who gave us feedback on our reviews consultation, including people who use services and stakeholders.
