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Case study: Outstanding, safe care for all

  • Public,
  • GP and GP out-of-hours services,
  • Community health services

In State of Care we explored how safe, high-quality services prioritise learning in an open and transparent way, supported by strong governance.

Inclusion Healthcare provides primary medical services for homeless people in Leicester. It was rated outstanding following its CQC inspection in November 2014. Our inspectors found strong leadership at its heart and a positive culture that ensures patient safety is paramount. We went back to the practice to talk to some of its staff and find out more.

Last updated:
29 May 2017


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