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Provider: Royal Cornwall Hospitals NHS Trust Requires improvement

On 14 December 2018, we published a report on how well Royal Cornwall Hospitals NHS Trust uses its resources. The ratings from this report are:

  • Use of resources: Requires improvement  
  • Combined rating: Requires improvement  

Read more about use of resources ratings

Following a recent review of Royal Cornwall Hospitals NHS Trust, the report below was published. We will update the information on this page to reflect this report shortly.

Following a recent review of Royal Cornwall Hospitals NHS Trust, the report below was published. We will update the information on this page to reflect this report shortly.

We are carrying out checks on locations registered by this provider. We will publish the reports when our checks are complete.

Urgent and Emergency Care – Type 1 service

23 October 2019

This survey looked at the experiences of people who attended type 1 or type 3 urgent & emergency care (UEC) services.

Type 1 services include A&E departments, and may also be known as casualty or emergency departments.

Type 3 services include urgent care centres, urgent treatment centres and minor injury units. The survey only includes services directly run by an acute NHS trust.

These are the results for Type 1 services.

See the results for trusts that had an eligible Type 3 service.

We use surveys to find out about the experiences of people who receive care and treatment.

Between October 2018 and March 2019, a questionnaire was sent to:

  • 1,250 people who had used Type 1 services at trusts with no eligible Type 3 services
  • 950 people who had used Type 1 services at trusts who also had eligible Type 3 services

Responses were received from 352 people at Royal Cornwall Hospitals NHS Trust.