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Provider: University Hospitals Bristol NHS Foundation Trust Outstanding

On 16 August 2019, we published a report on how well University Hospitals Bristol NHS Foundation Trust uses its resources. The ratings from this report are:

  • Use of resources: Good  
  • Combined rating: Outstanding  

Read more about use of resources ratings

We are carrying out checks on locations registered by this provider. We will publish the reports when our checks are complete.

Urgent and Emergency Care – Type 1 service

23 October 2019

This survey looked at the experiences of people who attended type 1 or type 3 urgent & emergency care (UEC) services.

Type 1 services include A&E departments, and may also be known as casualty or emergency departments.

Type 3 services include urgent care centres, urgent treatment centres and minor injury units. The survey only includes services directly run by an acute NHS trust.

These are the results for Type 1 services.

See the results for trusts that had an eligible Type 3 service.

We use surveys to find out about the experiences of people who receive care and treatment.

Between October 2018 and March 2019, a questionnaire was sent to:

  • 1,250 people who had used Type 1 services at trusts with no eligible Type 3 services
  • 950 people who had used Type 1 services at trusts who also had eligible Type 3 services

Responses were received from 296 people at University Hospitals Bristol NHS Foundation Trust.