We are asking people who are deaf or hard of hearing to get in touch. We want to hear about their care.
Our job is to check services like GPs, hospitals and care homes. We make sure they are giving good care to people. One way we do this is by getting people to tell us what they think.
What we want to know
You can tell us about your own care. Or it can be care experienced by a loved one. The experience can be good or bad.
What helps us most is examples. If you think a service is good or bad, what things happened that make you feel that?
Ways you can contact us
There are different ways you can tell us about experiences of care.
How to talk to us using British Sign Language (BSL)
We use a service called SignLive. SignLive gives you an interpreter so you can talk to us with sign language. You can use it on your smartphone, tablet or computer.
How to use SignLive for the first time
- Download the SignLive app from the App Store or Google Play. Or visit signlive.co.uk/login on a computer.
- Sign up for an account. You only need to do this once.
- Find us in the community directory.
Calling us through SignLive's community directory is free.
If you have a technical problem with SignLive, email email@example.com.
Contact us by text relay
You can also contact us using the Relay UK app.
Relay UK is a text relay service. You type in what you want to say. An operator reads it out to us. Then the operator types what we say so you can read it.
Use the app to contact us on 18001 03000 616161.
Use our web form
Our simple form asks you questions about your experience of care.