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Treloar College, Hampshire rated Outstanding by CQC

23 October 2017
Treloar College
  • Media,
  • Care homes with nursing,
  • Specialist college services

The Care Quality Commission (CQC) has found the quality of care provided by Treloar College, in Holybourne, Alton Hampshire, to be Outstanding following an inspection in June 2017.

Inspectors rated Treloar College, Outstanding for being caring, effective, responsive to people’s needs and well-led and Good for being safe.

Treloar College is a residential further education college specialising in support for students with a physical or other disability. Some students had extremely complex needs arising from their disability.

Deborah Ivanova, Deputy Chief Inspector of Adult Social Care, said:

“Treloar College are providing exceptional care while promoting independence and ensuring each person in their care was living a fulfilled life."

“ What really impressed me was the imaginative use of technology to increase students’ independence and dignity. The college supported students to use technology which removed restrictions on them and increased the activities they were empowered to take part in without any direct assistance from staff. This helped promote independence and meant students could regain control of their lives"

“The team should be extremely proud of the work they do and I congratulate the staff at Treloar College for achieving our highest rating.”

Inspectors found there were in-house technicians in the college who adapted and customised assistive technology to enable students to express their views more easily and take part in decisions about their care. This enabled them to be more independent.

There was an big focus on equality, diversity and inclusion. Care and support took into account students’ cultural and religious background and their lifestyle choices. The college was accredited as a “Leader in Diversity” by the National Centre for Diversity.

There were robust arrangements in place to manage risks to students’ safety and wellbeing. Risk management was focused on overcoming obstacles and reducing restrictions on students’ activities. Students’ abilities were enhanced, their independence was promoted, and they were supported to participate in activities safely.

The full inspection report can be found on our website.


For further information, please contact John Scott, Regional Engagement Manager on 077898 75809.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
23 October 2017

Notes to editors

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?

Providers are required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report.


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.