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Second Outstanding rating for North Yorkshire care home

Published:
27 February 2019
Service:
St Johns House
Categories:
  • Media

The Care Quality Commission has rated the care being provided at St Johns House, Kirk Hammerton, North Yorkshire, to be Outstanding after an inspection in November last year.

The service is registered to provide accommodation and nursing care for up to 32 people. Previously in 2016 the home was rated Outstanding for being caring and well-led, and overall.

At the latest inspection St Johns House was again rated Outstanding for caring and well-led services. However, inspectors found significant improvements to effective and responsive services, improving the ratings from Good to Outstanding. Overall St Johns House was rated Outstanding for a second time.  

A full report of the inspection has been published on the CQC website: www.cqc.org.uk/location/1-110224681

Rosalind Sanderson, Head of Inspection (North East and Coast) Adult Social Care said:

“There was a clear culture within this service to continually improve the support being provided, so the best possible care was offered. They really valued people’s lives and experiences and used the knowledge to tailor the service.

“During the inspection we learned that the service had recently been in contact with the Yorkshire Army Regiment who in turn visited the service accompanied by a tank, which people found very rewarding.  The visit prompted the Army into investigating people’s military history, discovering some people were in fact due to receive medals.

“This, alongside other examples, demonstrated the significance the service placed on supporting people through their experiences and helping them maintain an active and socially fulfilling life.

“Congratulations on significant improvements to the service and being rated Outstanding for a second time.”

Ends

For further information please contact CQC Regional Engagement Officer Mark Humphreys mark.humphreys@cqc.org.uk 01912011675

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
27 February 2019

Notes to editors

 

There are four ratings that CQC can give to health and social care services: outstanding, good, requires improvement and inadequate.

  • Outstanding - the service is performing exceptionally well.
  • Good - the service is performing well and meeting expectations.
  • Requires improvement - the service isn't performing as well as it should and CQC have told the service how it must improve.
  • Inadequate - the service is performing badly and CQC have taken action against the person or organisation that runs it.

Providers are required by law to display their ratings on their premises and on their website so the public can see them quickly and easily. This should be done within 21 days of the publication of their inspection report.

 

CQC published a comprehensive ‘state of care’ report about adult social care services from 2017/18 which can be viewed on the website here.

 

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.