Response to NAO report on adult social care workforce

Published: 8 February 2018 Page last updated: 3 November 2022
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Commenting on today’s National Audit Office report on the adult social care workforce in England, Andrea Sutcliffe, Chief Inspector of Adult Social Care at the Care Quality Commission (CQC), said: "People who use adult social care services, their families and carers, need skilled staff who are valued and properly supported to carry out ‎their critically important roles to deliver great care.

"We share the National Audit Office (NAO) concerns about the difficulties the sector faces in recruiting and retaining care staff, nurses and managers and see evidence from our inspections of the detrimental impact this can have on the quality of care people receive.

"The NAO report highlights some of the key issues that need to be addressed in the discussion about the future of adult social care as we look forward to the publication of the Government's Green Paper later this year."

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Read the full report on the National Audit Office website.

People who use adult social care services, their families and carers, need skilled staff who are valued and properly supported to carry out ‎their critically important roles to deliver great care.

Andrea Sutcliffe, Chief Inspector of Adult Social Care

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.