Perran Bay Care Home in Cornwall is rated as Outstanding by the Care Quality Commission

The Care Quality Commission has rated the quality of care provided by Cornwall Old People's Housing Society Limited at Perran Bay Care Home as Outstanding.

The care home at Perranporth provides accommodation for up to 42 people. It is one of the first care services in the South West to be judged as Outstanding under CQC’s new approach to inspection.

Inspectors found people were cared for by an established, motivated and well trained team of staff. A full report of the inspection has been published today.

Under CQC’s new programme of inspections, all adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well led. Since October, CQC has published ratings on more than 3,000 care homes.

During the unannounced inspection in December, CQC found the atmosphere in the home was warm, friendly and supportive, with staff who were able to spend time chatting and laughing with people.  People using the service were able to choose how they spend their time during the day, with a wide range of activities available led by the home’s group of volunteers.

Staff at all levels knew people well. They spoke warmly of the people they cared for and were readily able to explain people’s care needs and individual personalities.

Adrian Hughes, Deputy Chief Inspector for Adult Social Care in the South, said:

"It is a pleasure to acknowledge the outstanding care which is provided at Perran Bay and I congratulate the staff, volunteers and everybody involved. The registered manager has played a significant role in leading and directing the team.

"Clearly the provider, Cornwall Old People's Housing Society Limited, has got the basics right, with a well maintained, clean and tidy home, where an enthusiastic staff go out of their way to meet people's individual care needs.

"But what makes Perran Bay care home special is its extremely strong links to the local community. It is at the centre of the village, it is the largest local employer and the whole community interacts with it. In return Perran Bay offers work experience, apprenticeships, hosts community events, and supports local businesses. It is a credit to the whole community and a great example to care homes everywhere."

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