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Oxfordshire care home rated Outstanding by the Care Quality Commission

23 August 2017
Brandon Trust Supported Living - Oxfordshire
  • Media,
  • Care in your home and supported living

A supported living service in Oxfordshire that demonstrates its commitment to providing individual, person focused care has been rated Outstanding by the Care Quality Commission following an inspection in June.

Inspectors rated Brandon Trust Supported Living Oxfordshire Outstanding for being caring and responsive to people’s needs and Good for being safe, effective and well-led. Overall the service was rated as Outstanding.

Brandon Trust Supported Living provides support to people who live in their own homes and were supporting 59 people at the time of the inspection.

Deborah Ivanova, Deputy Chief Inspector of Adult Social Care in the South, said;

“Brandon Trust Supported Living Oxfordshire ensure that their ethos of providing person focused, individualised care is upheld by all staff who are fully committed to the values of the service and demonstrate this by treating people with compassion, dignity and respect."

“To receive an Outstanding rating overall is a commendable achievement and all the staff at the service should be very proud of the care they are providing”.

Some of the findings from the inspection included:

  • The service was highly person centred and therefore people’s quality of life was maximised to ensure they lived the lives they wanted. Inspectors found many examples of people that had been enabled to take on new challenges irrespective of learning and/or physical disabilities. Staff spoke with passion, excitement and enjoyment when describing the lives people led and did all they could to ensure that all requests were acted upon.
  • People’s communication needs were considered and catered for. The service had an Intensive Interaction lead. Intensive Interaction is a practical approach to interacting with people with learning disabilities who find it difficult to communicate or be social.
  • The service recognised the need to ensure people were enabled to have relationships of their choice and social opportunities were provided for people to meet others. Staff were trained to ensure they respected equality and diversity.

The full inspection report can be found on our website.


For further information please contact CQC Regional Engagement Officer Lara Orija on 07789 875 306. 

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
23 August 2017

Notes to editors

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?
Providers are required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.