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Oxfordshire care home rated Outstanding by the Care Quality Commission

Published:
15 August 2017
Service:
Rosebank Care Home
Categories:
  • Media,
  • Care homes with nursing

The Care Quality Commission has found the quality of care provided by a care home in Oxfordshire to be Outstanding following an inspection in June.

Inspectors rated Rosebank Care Home, in Bampton, Oxfordshire Outstanding for being caring and responsive to people’s needs and Good for being safe, effective and well-led. Overall the service was rated as Outstanding.

Rosebank Care Home is an independently owned residential care home providing care and support for up to 28 older people. Rosebank specialises in providing care to people living with dementia. On the day of the inspection 25 people were living at the home.

Deborah Ivanova, Deputy Chief Inspector of Adult Social Care in the South, said;

“Rosebank Care Home put people at the heart of their service and it was clear that people were supported by an established, motivated and well trained team who treated them with kindness, compassion and dignity."

“There was a peaceful and caring atmosphere in the home. All members of staff took the time to engage with people on a personal level and went out of their way to support people with engaging in hobbies they were interested in. People’s diversity was both respected and promoted by staff."

“The service put people as individuals at the front of everything they tried to accomplish and people were involved in nearly everything the staff did. This engagement meant people felt the service was truly their home. People were involved regardless of their condition or capabilities thereby giving them purpose and a sense of belonging. There were strong links with the local community to enable people to be socially engaged."

“To receive an Outstanding rating overall is a commendable achievement and all the staff at the service should be very proud of the care they are providing”.

Some of the findings from the inspection included:

  • People had access to a variety of activities that met their individual needs and were tailored to their preferences. The service maintained strong links with the local community where people actively engaged with community choirs, coffee mornings and other events.
  • There were sufficient staff to meet people's needs and people received their medicines safely and were supported to have choice and control of their lives and treatment.

The full inspection report can be found on our website.

Ends

For further information please contact CQC Regional Engagement Officer Lara Orija on 07789 875 306. 

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
15 August 2017

Notes to editors

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?
Providers are required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.