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Nottingham nursing home is rated Outstanding by the Care Quality Commission

5 December 2016
The Byars Nursing Home
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The Care Quality Commission has found the quality of care provided by The Byars Nursing Home in Caythorpe, Nottingham, to be Outstanding overall following an inspection carried out in September.

The Byars Nursing Home provides accommodation and personal care for up to 30 older people, including people with dementia.

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. A full report of the inspection has been published on this website.

Under CQC’s new programme of inspections, all adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well-led. The Byars Nursing Home was rated Outstanding overall, Outstanding for being caring, effective, responsive and well led and Good for being safe.

Deb Holland, CQC’s Head of Inspection for Adult Social Care in the central region said:

“Our inspection team were impressed by the level of care and support observed at The Byars Nursing Home.

“The service was managed by an experienced, knowledgeable and motivated registered manager who worked in partnership with other organisations to develop new and best practice.

“There was a strong commitment to deliver a high standard of personalised care and continued improvement based on the views of people who used the service and the enhancement of their lives.

“Positive relationships were cultivated between people who used the service, their relatives and staff and this resulted in people being valued and an ethos of care which was person-centred and valued people as individuals. People who used the service and relatives we spoke with consistently praised the skills of staff working in the service.

“People receiving end of life care were treated love and compassion, as were their relatives and those that mattered to them.

“All of this meant people received a high standard of care, which is why it has been rated Outstanding.”

Andrea Sutcliffe, Chief Inspector of Adult Social Care, said:

“The quality of care which our inspectors found here was exceptional and I am very pleased that we can celebrate the service’s achievements.

“An outstanding service is the result of a tremendous amount of hard work and commitment. I would like to thank and congratulate everyone involved.”


For further information, please contact Regional Engagement Officer, Helen Gildersleeve, on 0191 233 3379.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

Providers are required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. For further information on the upcoming requirement for providers to prominently display their CQC ratings, please visit:


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.