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Nada Residential and Nursing Home rated Inadequate by the Care Quality Commission and remains in special measures

29 August 2017
Nada Residential and Nursing Home
  • Media,
  • Care homes with nursing

The Care Quality Commission (CQC) has told Nada Residential and Nursing Home that they must make improvements to protect the safety and welfare of people they care for. Nada is a privately owned care home that is situated in the Cheetham Hill area of Manchester.

CQC carried out its most recent inspection in June. Inspectors found that for safety, responsiveness, well-led and effectiveness the home was inadequate and for caring they required improvement.

The full report from the inspection can be found on our website.

Some of the findings from the latest inspection included:

Inspectors found continued breaches in five Regulations with regard to fire safety checks, medicines management, the environment, the lack of service specific staff training for the needs of the people living at the service, staff supervisions, lack of activities for people living at the home and a lack of quality assurance systems used to improve the service provided by the home.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the North, said:

“No improvements had been made to the building since the last inspection. The environment was tired and in need of refurbishment. Recommendations from an environmental health audit to replace cupboards in the kitchen had not been actioned.”

“I was also very concerned to see that fire safety checks and records in the service did not demonstrate the service was safe, and this represents very poor practice.“

“We also noted that people did not receive person centred care and their needs were not discussed with them."

“People are entitled to services which provide safe, effective, compassionate and high quality care, consequently this service remains in special measures. We are currently considering our options in relation to enforcement action and if not enough improvement is made, we will take action in line with our enforcement policy to begin the process of preventing the provider from operating this service.”


For further information, please contact David Fryer, Regional Communications Manager - North, on 07754 438750.

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
25 August 2017

Notes to editors

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?
Providers are required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.