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Marie Curie nursing service rated Outstanding

Published:
8 January 2020
Service:
Marie Curie Nursing and Domiciliary Care Service, North East Region
Categories:
  • Media

The Care Quality Commission has rated the care being provided by Marie Curie Nursing and Domiciliary Care Service, North East Region, to be Outstanding after an inspection in October 2019.

Marie Curie Nursing and Domiciliary Care Service, North East Region is registered to provide personal and nursing care to people living in their own homes, who require palliative and end of life care services. At the time of the inspection the service was supporting more than 200 people.

It was rated Good for being safe, effective and caring, and Outstanding for being responsive and well-led. It was rated Outstanding overall. 

A full report of the inspection has been published on the CQC website: www.cqc.org.uk/location/1-2476827903

Ros Sanderson, Head of Adult Social Care Inspection, said:

“We received exceptionally positive feedback about this service and during our inspection we found the care being provided not only supported the people requiring care, but their families too. People and their relatives felt empowered to be a part of their care and were supported to make decisions.

“The provider developed a rapid response service which meant it could act quickly to unforeseen events and support people’s choice in where their care was delivered. Healthcare professionals described it as ‘invaluable’.

“The leadership and management of the service were experienced and knowledgeable. There was a strategy to ensure person-centred care was valued and recognised, staff were encouraged to support the development of improvements to the service to better it further. Congratulations on achieving an Outstanding rating, well done.

Ends

For further information please contact Mark Humphreys, Regional Engagement Officer mark.humphreys@cqc.org.uk 07384902623 / 01912011675 

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
08 January 2020

Notes to editors

 

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.


We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.


We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.