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Lyndhurst Residential Home, Dewsbury rated inadequate by Care Quality Commission and placed in special measures

3 October 2016
Lyndhurst Residential Home
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The Care Quality Commission (CQC) has told Lyndhurst Residential Home, Dewsbury, that they must make improvements to protect the safety and welfare of people living there.

CQC carried out its most recent inspection on 27 and 28 July .Inspectors found that the care being provided by, the provider, Dr A Subramanian and Mrs S Kardarshi, was failing to provide care which was safe, effective, caring, responsive or well led. The home has been rated inadequate overall and placed in special measures

During the inspection inspectors found the registered provider had breached regulations in relation to safe care and treatment, staffing, good governance, person centred care and dignity and respect.

Some of the findings from the latest inspection included:

  • Medicines were not being managed safely. There were no risk assessments or care plans in place, nor were there any guidance documents for staff to follow when administering 'as and when required' medicines such as diazepam or paracetamol.
  • Inspectors noted concerns in relation to fire safety which were passed on to the fire service. This included fire doors not closing properly, no evacuation aids to support people to who lived on the first floor and a fire exit leading to a gate which was locked with a padlock.
  • Manager’s at the home agreed with CQC inspectors that there were not enough members of staff. Some people needed two to one care and this meant while staff were supporting them there was no one available to support other people unless the assistant manager or manager were on the floor.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the North, said:

“The care provided at Lyndhurst Residential Home was of a very poor standard. To be rated inadequate in four categories and requires improvement in the fifth, represents very poor care and is simply not good enough.

“The provider has a number of issues it must address. I’m concerned that the home is understaffed, the management admitting as much. They also need to act swiftly to make the premises safe and in a better state of repair.

“People are entitled to services that deliver consistently good care and with an overall rating of Inadequate will be placed into special measures by CQC. This regime is designed to make sure there is a timely and coordinated response to inadequate care and we will use it alongside our enforcement policy.

“We have been working with Kirklees Council and to ensure that people living at the home are not at undue risk. We will continue to monitor this care home. CQC will consider the appropriate regulatory response to resolve the problems found.”


For further information please contact CQC Regional Engagement Manager David Fryer 07901 514220

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

Special Measures
All adult social care services inspected since 1 April 2015 that receive an overall rating of Inadequate will be placed into special measures by CQC. The regime is designed to make sure there is a timely and coordinated response to inadequate care and we will use it alongside our enforcement policy.

When a service is in special measures it is the provider’s responsibility to improve, seeking appropriate support from its own resources and from other relevant organisations. When we can, we will signpost providers to improvement support agencies.

Those services will be inspected again within six months. If a service demonstrates improvements and is no longer rated as inadequate for any of the five key questions we will take it out of special measures. If sufficient improvements have not been made and there remains a rating of inadequate for any key question or overall, we will take further action which may include cancelling the registration of that service.

More information on our special measures process.

Providers are required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.