You are here

Jansondean Nursing Home, Beckenham, rated as Inadequate by CQC

2 February 2015
  • Media

The Care Quality Commission (CQC) has told Sage Care Homes (Jansondean) Limited that it must make urgent improvements at Jansondean Nursing Home, Beckenham, Kent, or face further enforcement action.

During an unannounced inspection in November, inspectors found that the home, in Oakwood Avenue, was failing to provide care which was safe, effective, caring, responsive to people’s needs or well led. As a result of the inspection, the provider was issued with four warning notices.

Under CQC’s new programme of inspections, all adult social care services are being given a rating to help people choose care. Overall, Jansondean Nursing Home has been rated as Inadequate.

A full report from the inspection has been published on the CQC website:

The report identifies a number of areas in which improvements were required, including:

  • People’s preferences were not always recorded accurately, and care plans were not always updated when people’s needs changed.
  • There were not always enough suitably trained staff to meet people’s needs.
  • Medicines management was unsafe.
  • While a number of improvements requested at previous inspections had been made, a number of problems still had not been resolved.

Sally Warren, CQC’s Deputy Chief Inspector of Adult Social Care in London, said:

“It is unacceptable that people living at Jansondean Nursing Home were not receiving care which was safe, effective, caring, responsive to their needs or well led. We did note, however, that staff interacted well with residents and treated them with dignity and respect.

“We will return in due course to check whether the required improvements have been made – and will take further action if they have not.”


For media enquiries, call the CQC press office on 020 7448 9401 during office hours or out of hours on 07789 876508.

For general enquiries, call 03000 61 61 61.

Last updated:
30 May 2017

Notes to editors


In October 2014, CQC began to roll out its new inspection regime for adult social care services across England, using specialist teams who will inspect and rate services against what matters to the people who use them. For further information, please visit:


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.