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Hounslow care home is rated Outstanding by CQC

24 November 2016
Elysium Care Partnerships Limited - 13 Alexandra Gardens
  • Media

A Hounslow care home has been rated overall Outstanding by the Care Quality Commission after an inspection in October.

London Care Partnership – 13 Alexandra Gardens, was rated Outstanding for being safe, effective, caring, responsive and well-led.

The care home can look after up to 12 adults who have a learning disability and autism or other associated needs. At the time of the inspection it was full, with 12 people living at the service, all of them under the age of 25.

The service is run by London Care Partnership Limited, a privately owned organisation which runs seven care homes for younger adults with learning disabilities in London and the South East of England.

Debbie Ivanova, CQC’s Deputy Chief Inspector of Adult Social Care, said: “Our inspection team was most impressed with this care home. It made a difference to the lives of people who lived there.

“Everyone living there was a young adult who had moved out of their parental home or residential schools. There had been positive changes for these young adults in the year since the care home opened which could be measured and evidenced through their personal achievements, their happiness and the fact they were able to try new things and have new experiences. For example, one person was attending college and other people were accessing local community facilities such as sports centres.

“There had also been a significant reduction in the number of incidents where people expressed their anger or anxiety through physical aggression. Before moving to the home, some of the people had been physically challenging towards others at times. There was evidence that challenges such as these were now rare for everybody living at the home.

“In addition, the staff were still providing new opportunities and experiences for people and supporting them to constantly reflect on what they had achieved and look at what they would like to do in the future. For example, some people were being supported to start the process of applying for work or college placements. Other people were learning skills to be more independent.”

The full report is available on this website.


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Last updated:
29 May 2017

Notes to editors

Under CQC’s programme of inspections, all adult social care services are given a rating to help people choose care. We ask five questions, are services; safe, effective, caring, responsive and well led.


Since 1 April, providers have been required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report. For further information on the display of CQC ratings, please visit:

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.