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Haringey GP practice rated Inadequate by CQC

21 July 2016
Dr Andreas Sampson
  • Media,
  • GP and GP out-of-hours services

England’s Chief Inspector of General Practice has placed Dr Andreas Sampson’s GP practice in Haringey, North London, into special measures, following a Care Quality Commission inspection which found the quality of care to be Inadequate overall.

Inspectors rated the practice as Inadequate in all areas for being safe, effective, well-led, caring and responsive, after an inspection in March 2016.

A full report of the inspection, which details inspectors’ findings and highlights the areas where improvements must be made, has been published.

At the time of the inspection, the patient list consisted of six NHS patients.

Inspectors found there was no evidence of recording and learning from significant events. When things went wrong, lessons learned were not communicated to support improvement.

Systems to address risks were not implemented to ensure that patients were kept safe. The practice had not undertaken an infection prevention and control audit, arrangements for dealing with medical emergencies were inadequate, and clinical equipment was not regularly checked.

The practice could not demonstrate how it was delivering care in line with recognised professional standards and guidelines.

Inspectors also found that Dr Sampson did not properly assess and manage risks to his patients because he failed to ensure that appropriate infection prevention systems were in place, he failed to ensure that clinical equipment was regularly checked and he had not undertaken basic life support training.

However, the majority of patients that that took part in the 2015 patient survey said that Dr Sampson was ‘very polite’, ‘very good’ at listening and ‘very good’ at explaining tests and treatments.

Ursula Gallagher, Deputy Chief Inspector of General Practice in CQC’s London region said: “It is important that the people who are registered with Dr Sampson can rely on getting the high quality care which everyone is entitled to receive from their GP.

“During this inspection we were refused access to patient records and the opportunity to ask patients (via comment card or in person) for their views about care and treatment.

“We have not been able to assure ourselves that people were being protected from avoidable harm, that people’s care and treatment was optimised and that people were being treated with care and compassion.

“We have made it clear where this practice must improve. We will keep this practice under review and after a period of six months we will inspect again to check whether sufficient improvements have been made. If we find that the provider remains inadequate, we will consider taking further action.”


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Last updated:
29 May 2017

Notes to editors

CQC has published a full report about Dr Andreas Sampson.

Patients registered with practices which are placed into special measures should be aware that the package of support being offered by NHS England and the Royal College of GPs will ensure that there are no immediate risks to patient safety at these GP practices whilst improvements are being made. This does not mean that these practices will close.

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?

For every NHS GP practice we will look at the quality of care for the following six population groups: Older people, People with long-term conditions, Families, children and young people, Working age people (including those recently retired and students), People whose circumstances may make them vulnerable, People experiencing poor mental health (including people with dementia).

Providers are required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. Further information on the display of CQC ratings.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.