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Greenhive House, Peckham, rated as Outstanding by the Care Quality Commission

30 January 2015
  • Media

The Care Quality Commission has rated the quality of care provided by Greenhive House, a care home in Peckham, south London, as Outstanding.

Greenhive House, which provides residential care to older adults including those living with dementia, is one of the first care services to receive the top rating under CQC’s new approach to inspection.

During an unannounced inspection of the service in Brayards Road, run by Anchor Trust, in July, CQC found that people were treated with respect and warmth, and that their individual needs were considered and met. Staffing levels were set based on the needs of people living in the home. Staff were well trained and supported to care for people.

People were given the opportunity to be part of their local community, and also went on outings on a minibus owned by the home. Recent trips had included Dulwich Picture Gallery, a trip to a local park, and a trip to a pub for lunch. Activities were also provided within the home, including visits from local schoolchildren who sang and chatted with residents.

Visitors to the home told inspectors that they were kept well informed about how their relative was getting on, including discussions about end of life care. Staff had received training on good end of life care from a hospice nurse, and were keen to develop their skills to further support people and their families.

A full report has been published on the CQC website today:

Sally Warren, Deputy Chief Inspector for Adult Social Care in London, said:

“We found that Greenhive House was providing an outstanding service to the people who live there and the team there should be extremely proud of the work they do.

“Inspectors were pleased to see that the home provided opportunities for residents to be part of their local community, and was a very open care home.

“People should always be cared for by services that are safe, effective, caring, responsive to their needs, and well led. I’d encourage other providers to read this report, and the others we have published on services we have rated Outstanding, to see what they can learn.”

Andrea Sutcliffe, CQC’s Chief Inspector of Adult Social Care, said:

“The quality of care which our inspectors found here was outstanding and I am very pleased that we can celebrate the achievements of this service.

“An outstanding service is the result of a tremendous amount of hard work and commitment. I would like to thank and congratulate everyone involved.”


For media enquiries, contact the CQC press office on 020 7448 9401 during office hours or out of hours on 07789 876508.

For general enquiries, call 03000 61 61 61.

Last updated:
30 May 2017

Notes to editors


In October 2014, CQC began the roll out its new inspection regime for adult social care services across England, using specialist teams who will inspect and rate services against what matters to the people who use them. For further information, please visit:


About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.