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Dr Naz Asghar’s Ealing practice rated Inadequate by CQC

16 February 2017
Dr Naz Asghar
  • Media,
  • GP and GP out-of-hours services

England’s Chief Inspector of General Practice has rated Dr Naz Asghar’s practice in Ealing, west London, as Inadequate overall following an inspection in August 2016.

Under CQC’s programme of inspections, all of England’s GP practices are given a rating in five key areas: safe, effective, caring, responsive and well-led.

The practice was rated as Inadequate for being safe, effective and well-led. It was rated Requires Improvement for caring and Good for being responsive.

Ursula Gallagher, Deputy Chief Inspector of General Practice, at CQC said:

“We found that people registered with Dr Naz Asghar’s practice are not getting the high quality care which everyone should expect to receive from their GP."

“We are placing this practice in special measures – and we would now encourage the practice to seek the support it needs to improve. Practices placed in special measures will be inspected again within six months. If insufficient improvements have been made we will take action in line with our enforcement procedures to begin the process of preventing the provider from operating the service.”

Some of the areas where CQC have told the practice it must improve are: 

  • The practice must introduce clear and effective processes for recording and reporting significant events and incidents.
  • It must provide staff with appropriate training to carry out their roles in a safe and effective manner.
  • It must ensure that Disclosure and Barring Service (DBS) checks are undertaken as part of the recruitment process for all staff employed at the practice or a risk assessment to indicate the risks of not having one have been assessed.

Patients registered with the practices being placed into special measures should be aware that a package of support is offered by NHS England and the Royal College of GPs to ensure that there are no immediate risks to patient safety at these GP practices whilst improvements are being made.

A full report of this inspection has been published on our website.


For further information please contact Ray Cooling, Regional Engagement Manager (London), on 020 7448 9136 or call the press office on 020 7448 9401 during office hours. 

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Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
29 May 2017

Notes to editors

Dr Naz Asghar, also known as the Welcome Practice, provides primary medical services in the London Borough of Ealing to approximately 3,000 patients. 

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?

For every NHS GP practice and out-of-hours service, we will look at the quality of care for the following six population groups: Older people, People with long-term conditions, Families, children and young people, Working age people (including those recently retired and students),People whose circumstances may make them vulnerable, People experiencing poor mental health (including people with dementia). 

Providers are required to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.