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Devon care home rated Outstanding by the Care Quality Commission

16 August 2017
Sefton Hall
  • Media,
  • Care homes with nursing

A care home in Devon that goes out of its way to promote the independence and wellbeing of people living with dementia has been rated Outstanding by the Care Quality Commission following an inspection in May.

Inspectors rated Sefton Hall, in Plantation Terrace, Dawlish Outstanding for being effective, caring, responsive to people’s needs and well-led and Good for being safe.

Sefton Hall is registered to provide accommodation for up to 49 people needing personal and nursing care. There were 42 people living in the home at the time of the inspection.

Deborah Ivanova, Deputy Chief Inspector of Adult Social Care, said;

“We found that Sefton Hall has a strong commitment to achieving positive outcomes for people living with dementia. The ethos of the home is intended to make people feel valued, and supported with an aim to enhance the quality of their life."

“The layout and furnishing has been designed to promote the independence and wellbeing of people who lived with dementia. People who like to move around are encouraged to use communal areas throughout the building, with areas set up as a pub, or kitchen or even a shed, where people could relax."

“To receive an Outstanding rating overall is a real achievement, and I would like to congratulate all the staff for the work they do in providing an Outstanding service to the people in their care.”

The full inspection report can be found on our website.


For further information please contact CQC Regional Engagement Officer Lara Orija on 07789 875 306. 

Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here.

Please note: the press office is unable to advise members of the public on health or social care matters. For general enquiries, please call 03000 61 61 61.

Last updated:
16 August 2017

Notes to editors

To get to the heart of people’s experiences of care, we always ask the following five questions of services.

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?
Providers are required by law to display their ratings on their premises and on their websites so that the public can see their rating quickly and easily. This should be done within 21 days of publication of their inspection report.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care.